Revolutionise your Inbox

Q2 Starting 5 May

A life changing 6 week online program to transform your inbox
Six 60 minute workshops

About this course

Email is central to almost everything in your executive assistant role and is the main method of receiving and managing your workload. But how much formal training have you had to manage this in a truly effective way?

After this course you will save a minimum of 74 minutes a day, which equates to 39 days a year. This online 6-week program will show you the latest, cutting edge strategies to manage your email & workload more effectively.

Free up valuable time, energy and headspace for higher priority tasks, projects and activities.

The weekly frequency is ‘just right’ for ensuring you have time to implement and consolidate your learnings in-between workshops.

Unlimited one 2 one coaching is provided as additional support, through screen sharing to troubleshoot roadblocks and ensure you stay on track between workshops​


Q 2: 11am Wednesdays for 6 weeks, from 5 May 


Non members – $945 +gst

Members rate – $895 +gst


Steuart G. Snooks

Email and Workplace Productivity Expert, Steuart Snooks brings his 15+ years of research and experience in presenting the proven Email Management Best Practices to this program. The practical strategies he teaches will transform your experience when working with email.


Program outcomes

– Reduce email time by 25-40+%

– Save at least 74 minutes per day

 – Eliminate the major cause of workplace stress, frustration, dissatisfaction and burnout.

– Free up your headspace

– Create a proactive working focus

– End each day with an organised inbox, clear mind and sense of calm


Course content

Module 1

Shift working focus from Inbox to Calendar. How often to check email. When to schedule specific time for email. How to manage alerts. Managing others’ expectations 

Module 2

How to handle each email only once. Email storage management to free up headspace. How to set up the Triage View of your inbox 

Module 3

The proven and powerful 4D method. The best frequency for 4D Triage vs 4D Treatment. Converting email tasks into the calendar. Advanced features for managing workload 

Module 4

How to identify the real bottleneck to your productivity. 7 ways to speed up and automate email replies and processing. Harness the hidden potential of Outlook tools 

Module 5

How to Reduce mailbox size, How to separate complete from incomplete. How to simplify email folders. Use a single email folder for everything. Harness the power of Search 

Module 6

Progress review your progress, Fine-tuning new skills. Troubleshooting any blockages. Share new learnings and perspectives with peers. Preview options for next steps & more wins 


“I just wished this course was available sooner, but later is still never too late! Love your work!”

Filomena Parente Senior Officer Research Contracts Administrator Victoria University


“This course has been so beneficial. I have found it very easy and practical. Steuart is passionate, kind and so knowledgeable.”

Holly Martin Admissions Office The Gordon TAFE


“This course is great. One-to-one lessons to make sure you are on track and the training is in perfect bite size chunks.”

Mark McEwen Design Team Leader Dome Shelter


“I give this program the highest praise. A very impressive course”

Trent McKenzie Nilsen Pty Ltd


“This course has changed my work life. Amazing tips from the email master – I am so much more in control of my inbox. I never would have thought such a huge change was possible”

Daina Latta Executive Assistant to CEO Safe Steps Family Violence Response Centre