Since ChatGPT’s launch, the search for artificial intelligence has rocketed by 1700%. The chatbot, which has attracted over 100 million users, has been at the centre of much debate in recent months, especially when it comes to its position within the workplace.
A recent survey of over 2000 workers, by computer and software security organisation Indusface, shows which industries are using it most and how.
Key findings
The advertising industry ranks as the sector using ChatGPT the most whilst working, with almost two fifths (39%) of respondents utilising the bot.
The Legal industry ranks second, with 38% of respondents claiming they use ChatGPT at work.
Writing up reports is the most common reason for using ChatGPT at work, with more than a quarter (27%) of respondents naming this as their reason for using this form of AI.
Advertising is the industry which uses ChatGPT the most on the job, with almost two fifths (39%) of employees admitting to using it for work. Among them, 11% admit to using it frequently, more than once a week.
Only slightly more than 5% of people working in the industry said they will never use ChatGPT, showing a more welcoming and open-minded attitude towards applying ChatGPT within the advertising industry.
Businesses within the Legal sector rank as the second industry using ChatGPT the most. 38% of legal workers surveyed admit to using ChatGPT or alternative methods of AI for work. This is perhaps unsurprising since recent reports show that AI is reshaping the legal industry by improving contract efficiency and automation.
Arts & Media comes in third place, with 33% of workers within the sector admitting to using ChatGPT for their work.
According to the findings, art workers are applying AI to their work more frequently than any other industry within the top 10, with over 13% admitting to using it at least once a week.
Eleven percent of employees use ChatGPT to write their client emails. Impressive or just plain lazy?
Venky Sundar, Founder and President of Indusface believes its still very early days for the development of the technology.
“The maturity level of addressing the data and ownership of trust is still not well defined and the businesses are right in not trusting it completely as they are worried about the use or more appropriately misuse of their data. Like every technology, there will be early adopters, but these people are tech savvy and a minority. For everyone to adopt, it will take its own time.” He said.
