Soft skills will future-proof the EA role

Artificial intelligence (AI), smart scheduling software and digital assistants are starting to see signs of taking over the technical parts of the EA role.

In an effort to adapt and future-proof the EA role, soft skills are becoming increasingly important.

A recent article by international recruitment experts, Hays, spoke to over 500 EAs to uncover what it takes to be an EA in today’s disrupted environment.

72 percent of respondents said soft skills like organisation and time management were essential to success, rather than the technical competencies being encroached on by new tech.

A recent Organisation for Economic Co-operation and Development (OECD) report predicts that 30 percent of most jobs will radically change due to technology and disruption in the next 20 years.

The findings highlight a need for EAs to hone-in on the functions that only people can provide to remain relevant and attractive to employers in the coming decade.